8117846|4|258424|Michael D. Brown|746998|Fresh Customer Service: The Executive Summary|4996166|312|1|1|0|12489965|4996166|23|0|0|11503787|6288448|7539893|0|004QFV7N2ZvniD|000E7WgN3rLcYw|002JMBPR36f3bj
8117846|4|258424|Michael D. Brown|746998|Fresh Customer Service: The Executive Summary|4996166|312|1|1|0|12489965|4996166|23|0|0|11503787|6288448|7539893|0|004QFV7N2ZvniD|000E7WgN3rLcYw|002JMBPR36f3bj